Account & data
Delete your Loni account
The fastest way is in the app: Open Account, tap Delete account at the bottom and follow the deletion summary shown there.
Delete your account in the app
- Sign in with the account you want to delete.
- Open the Account tab and select Delete account.
- Review the individually generated summary. It lists your own children, wishlists, wishes, photos and affected co-managing parents in particular.
- Confirm your identity again and enter the confirmation word shown.
- After the final confirmation, deletion is performed on the server. You can then use Loni again without a registered account.
What is deleted
- your Loni profile and Firebase authentication identity;
- your own children together with all related wishlists, wishes, parent invitations, memberships, photos and personal activity entries;
- your access to other people’s wishlists and children;
- your personal reserver and activity details;
- your push-device bindings and notification settings;
- your RevenueCat customer data and, where technically supported by the sign-in provider, the link to Google or Apple.
What remains with other families
If you were invited only as a co-managing parent of a child, that child and all associated lists, wishes and photos remain with the existing primary managing parent. Content you created for that child is not deleted either. Only your parent access and personal creator details are removed or technically reassigned to the existing primary managing parent.
For wishes you reserved or marked as fulfilled, your user ID and display name are removed. The neutral “reserved” or “fulfilled” status may remain so other gift givers do not buy the same gift twice.
Subscriptions and statutory records
Deleting a Loni account does not end an active subscription in the Apple App Store or Google Play Store. A subscription must be cancelled separately in the relevant store. Billing records required under tax or commercial law may be retained for the statutory period independently of the app account; child, list, wish, photo and profile data are not retained for this purpose.
Deletion without access to the app
If you can no longer open the app or sign in, send your request from the email address associated with the account to datenschutz@loni-wishlist.app. Do not include passwords or payment data. To prevent unauthorised deletion, we may ask for suitable proof of identity.
Processing and questions
Deletion in the app starts immediately. If an external service is temporarily unavailable, the account remains locked for deletion and the process can be restarted until every step is complete. For questions, contact support@loni-wishlist.app.